adidas UltraBoost 21 Ice Purple Γυναικεία Αθλητικά Παπούτσια Ροζ Τόνος S23843

Το παπούτσι είναι τέλειο. Κανονικά εγώ φοράω νούμερο 38, σ'αυτα πήρα 39,5 και είναι ότι πρέπει. Είμαι πολύ ευχαριστημένη με την παραγγελία. Το μόνο μείον είναι ότι άργησε πολύ να έρθει.

Το μέγεθος ενώ ήταν το νούμερο που φοράω σε αυτί το μοντέλο ήταν μικρό, δυστυχώς έδωσα 120 ευρώ και τα παπούτσια δεν φοριούνται!

Το μέγεθος ήταν σωστό,τα παπούτσια όμορφα αλλά όχι πολύ αναπαυτικά. Επίσης η παραγγελία άργησε πολύ να παραδοθεί

Γεια σας. Παρέλαβα το προϊόν, μέγεθος Small. Μπορώ να το ανταλλάξω με ένα μέγεθος 39.5;

Πολύ όμορφο παπούτσι !! Ελαφρύ και πολύ ωραίο στο περπατημα !!!

Όλα τέλεια

I am writing to you regarding an order placed through your platform, corresponding to a pair of sneakers for the amount of €76. At no point during the purchase process was I clearly, expressly, and previously informed that, in the event of a return, I would have to bear the shipping costs. However, I am now required to pay more than €30 to send the product to Hong Kong, a disproportionate cost that was not communicated to me before completing the purchase.. I remind you that, according to article 97.1.i of Royal Legislative Decree 1/2007, the seller has the obligation to previously inform the consumer about the return costs. Likewise, article 108.4 of the same regulation expressly states that, if the seller has not provided said information, the consumer will not be obliged to bear those costs.. Therefore, I do not consider it acceptable that an expense that was not duly communicated at the time of contracting is now being attempted to be passed on to me.. I request that you provide me with a free return solution and proceed with the full refund of the amount paid.. In case of not receiving a satisfactory solution, I expressly reserve the right to file a complaint with the competent Consumer Protection agencies and to take the appropriate legal actions to defend my rights as a consumer.. I hope we can resolve this matter amicably and without needing to resort to other avenues. I await your response. All the best. ---------------- I have exhausted all the contact methods that Joom makes available to its customers, both by email and through the app. However, all the responses I have received are automatic and continuously refer me to a chat attended by a robot, with no possibility of contacting a person who can attend to and resolve my complaint.. Through this message, I formally communicate my intention to exercise the right of withdrawal regarding the order. I want to state that, during the purchase process, I was not informed at any time that the return costs would be my responsibility. I have re-checked the purchase process, even reaching the payment gateway, and no information regarding this appears there either.. In accordance with consumer protection regulations, the seller must previously inform who bears the costs arising from withdrawal. Therefore, I request that a free return label be provided to me so that I can return the sneakers.. I want to make it clear that the sneakers are in my possession, they are available for return, and I do not wish to keep them. My intention is to return them and recover the amount paid.. If I do not receive a satisfactory solution, I will go to my bank to initiate the corresponding payment claim, in addition to filing a complaint with consumer protection agencies, apo

⚠️ WARNING! SCAM ALERT! DO NOT BUY FROM THIS SELLER OR TRUST THIS PLATFORM! BEWARE! I strongly advise everyone to stay away from this seller and this platform. My experience has been absolutely outrageous, and I consider the way my case was handled to be nothing short of a scam! I ordered a pair of Nike shoes from this seller. When they arrived, they were far too small — approximately 1.5 sizes smaller than expected. I have never had problems with shoe sizing before, and I almost never return shoes. However, these were simply impossible to wear. I requested a return, only to discover that CUSTOMERS HAVE TO PAY FOR RETURN SHIPPING EVEN WHEN THE PRODUCT DOES NOT FIT! In my case, shipping the shoes back from Portugal cost me €20 out of my own pocket! Despite this, I followed every single instruction. I returned the shoes, provided the shipping receipt, uploaded a photograph of the receipt, and submitted pictures of the properly packaged parcel — exactly as requested. And what happened next? They claimed that I had not provided sufficient evidence and told me I would have to wait until the seller received the returned package before they could issue my refund.. THE SELLER RECEIVED THE PACKAGE — AND THEN THEY REFUSED TO REFUND MY MONEY! Their excuse? They claimed that the return deadline had expired! THIS IS COMPLETELY FALSE! I shipped the package back immediately, and it was delivered within just 10 days, well within the required timeframe. So let me get this straight: I paid for the shoes, paid another €20 to return them, followed every instruction, provided photographic evidence, and returned the product on time. Now the seller has both my money and the shoes, while I am left with absolutely nothing! HOW IS THIS ACCEPTABLE? To make matters even worse, this platform provides virtually no way to contact a real person. No accessible manager, no proper customer support phone number, no direct email address, and no meaningful assistance when something goes wrong. THIS IS AN ABSOLUTE DISGRACE! In my opinion, this is fraudulent treatment of customers. The seller has received the returned merchandise and is refusing to return my money based on an excuse that directly contradicts the delivery timeline.. I FEEL COMPLETELY SCAMMED AND ROBBED! I am sharing my experience to warn other customers before they lose their money too. DO NOT BUY FROM THIS SELLER! THINK VERY CAREFULLY BEFORE PURCHASING ANYTHING THROUGH THIS PLATFORM! A platform that allows this kind of treatment and leaves customers without effective support does not deserve their trust. I DEMAND A FULL REFUND AND AN EXPLANATION FOR THIS UNACCEPTABLE SITUATION!