What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Striped High Neck Wool Sweater - Slim Fit Long Sleeve Knit Base Layer Top

Name: Women's Striped High Neck Wool Sweater - Slim Fit Long Sleeve Knit Base Layer Top
SKU: 6aa7ec1272c19c01cbd7bce9
Price: 18.9 EUR
Availability: InStock

Current price

Price €18.90

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13 October

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Description

Stay cozy and stylish with this slim fit, long sleeve knit base layer top. Crafted from premium wool, this sweater offers a sleek and snug silhouette, perfect for layering on chilly days. The striped design adds a touch of elegance, while the high neck provides extra warmth and sophistication. Ideal for both casual and formal occasions, this versatile piece is a must-have addition to your winter wardrobe. Combination: Single Version: Slim-type Clothes Length: Regular size (50cm<length≤65cm) Collar: Boss Sleeve Type: Regular sleeves Sleeve Length: Long sleeve Thickness: Medium Popular Elements: Drawing Technology: No-iron treatment Main Fabric Composition: Wool Main Fabric Content: 95% and above Manufacture country: China Instructions included: No

size: S, Length: 57cm, Sleeve: 56cm, Suitable Weight: 40-48kg. size: M, Length: 58cm, Sleeve: 57cm, Suitable Weight: 48-54kg. size: L, Length: 59cm, Sleeve: 58cm, Suitable Weight: 54-60kg. size: XL, Length: 60cm, Sleeve: 59cm, Suitable Weight: 60-66kg. size: XXL, Length: 61cm, Sleeve: 60cm, Suitable Weight: 66-75kg.

sleeveLength: long materialForFur: wool materialForFur: wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.