What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's European and American Loose Bat Sleeve Christmas Turtleneck Sweater

Name: Women's European and American Loose Bat Sleeve Christmas Turtleneck Sweater
SKU: 6aa807a86c8c1901df9b2eb5
Price: 15.71 EUR
Availability: InStock

Current price

Price €15.71

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3 November

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Description

Embrace the festive season with style and comfort in this cozy turtleneck sweater. Crafted from soft, knitted material, this sweater features a loose fit for a relaxed look. The design includes long bat sleeves that add a touch of elegance and flair to your holiday wardrobe. Perfect for staying warm while celebrating with friends and family, this sweater is a must-have addition to your winter collection. Fabric name: knitting Pattern: Letters/Numbers/Words Thickness: medium Version: Loose Clothes length: Regular size (50cm<length≤65cm) Collar: Boss Sleeve Length: Long sleeve Sleeve Type: Batwing sleeves Popular elements: Thread Technology: Splicing Manufacture country: China Instructions included: No

size: S, Bust: 100cm, Sleeve: 67cm, Length: 62cm. size: M, Bust: 104cm, Sleeve: 68cm, Length: 63cm. size: L, Bust: 110cm, Sleeve: 69cm, Length: 64cm. size: XL, Bust: 116cm, Sleeve: 70cm, Length: 65cm.

materialForFur: knitting sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.