What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Grey Pure Wool Turtleneck Sweater - High-Quality, Thickened Knit for Autumn/Winter, Loose Fit

Name: Women's Grey Pure Wool Turtleneck Sweater - High-Quality, Thickened Knit for Autumn/Winter, Loose Fit
SKU: 6aa85a0d6c8c1901dfa04296
Price: 52.35 EUR
Availability: InStock

Current price

Price €52.35

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Free delivery to the United States

11 October

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No-delivery refund

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Description

Indulge in cozy comfort this autumn and winter with our high-quality, thickened knit turtleneck sweater. Crafted from pure wool, this long-sleeve sweater offers exceptional warmth and a luxurious feel against your skin. Its loose fit design ensures both style and relaxation, making it a perfect choice for chilly days. Embrace the season with timeless elegance and unmatched comfort, elevated by the natural allure of wool. Main Fabric Composition: Wool Main Fabric Content: 95% and above Fabric Name: Australian Wool Thickness: Extra Thick Softness: Moderate Clothes Length: Medium length (65cm<length≤80cm) Sleeve Length: Long sleeve Sleeve Type: Saddle shoulder Technology: Knitting Version: Loose Manufacture country: China Instructions included: No

size: S, Length: 65cm, Bust: 102cm, Sleeve: 58cm, Shoulder: 39cm. size: M, Length: 66cm, Bust: 106cm, Sleeve: 59cm, Shoulder: 40cm. size: L, Length: 67cm, Bust: 110cm, Sleeve: 60cm, Shoulder: 41cm. size: XL, Length: 68cm, Bust: 114cm, Sleeve: 61cm, Shoulder: 42cm.

sleeveLength: long materialForFur: wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.