What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Slimming V-Neck Merino Wool Sweater – Warm, Fine Gauge Knitwear for Stylish Commuting

Name: Women's Slimming V-Neck Merino Wool Sweater – Warm, Fine Gauge Knitwear for Stylish Commuting
SKU: 6aa85e6e6c8c1901dfa072a5
Price: 24.97 EUR
Availability: InStock

Current price

Price €24.97

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3 October

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Description

Stay cozy and chic with this women's sweater, crafted from premium merino wool for exceptional warmth and comfort. The fine gauge knit provides a sleek and flattering silhouette, making it perfect for stylish commuting or a casual day out. Featuring a v-neckline and long sleeves, this elegant piece effortlessly combines comfort with sophistication. It's an essential addition to your wardrobe for those cooler days. Clothes Length: Regular size (50cm<length≤65cm) Collar: V-neck Sleeve Type: Regular sleeves Sleeve Length: Long sleeve Thickness: Medium Popular Elements: 3D/stereoscopic pattern Technology: 3D flat knitting Main Fabric Composition: Sheep wool Softness: Soft Applicable Gender: Female Fabric Name: Worsted wool Manufacture country: China Instructions included: No

size: M, Bust: 90cm, Length: 56cm, Sleeve: 57cm, Weight: 80-105kg, Height: 150-175cm. size: L, Bust: 95cm, Length: 57cm, Sleeve: 58cm, Weight: 105-125kg, Height: 150-175cm. size: XL, Bust: 100cm, Length: 58cm, Sleeve: 59cm, Weight: 125-150kg, Height: 150-175cm.

sleeveLength: long materialForFur: sheep wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.