What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Striped Wool High-Neck Sweater – Knitted Autumn/Winter Pullover Top

Name: Women's Striped Wool High-Neck Sweater – Knitted Autumn/Winter Pullover Top
SKU: 6aa882f26c8c1901dfa2ae03
Price: 7.95 EUR
Availability: InStock

Current price

Price €7.95

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4 October

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Description

Discover cozy elegance with this women's high-neck sweater, perfect for the autumn and winter seasons. Expertly crafted from thick knitted fabrics, this pullover offers warmth and comfort without compromising on style. The solid pattern enhances its timeless appeal, while the tailored neckline adds a sophisticated touch. With long sleeves providing extra coverage, this sweater is an ideal addition to your cold-weather wardrobe, effortlessly pairing with your favorite jeans or skirts for a chic and polished look. Fabric Name: Knitted fabrics Clothes Length: Short style (40cm<length≤50cm) Collar: Lapel Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Popular Elements: Thread Technology: Knitting Softness: Soft Manufacture country: China Instructions included: No

size: M, Bust: 76cm, Length: 57cm, Sleeve: 66cm, Recommended Weight: 47.5-55kg. size: L, Bust: 80cm, Length: 58cm, Sleeve: 67cm, Recommended Weight: 55-62.5kg. size: XL, Bust: 84cm, Length: 59cm, Sleeve: 68cm, Recommended Weight: 62.5-67.5kg. size: XXL, Bust: 88cm, Length: 60cm, Sleeve: 69cm, Recommended Weight: 67.5-75kg.

materialForFur: knitted fabrics sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.