What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

094 European & American High Neck Sweater: Women's Loose Knit for Autumn/Winter

Name: 094 European & American High Neck Sweater: Women's Loose Knit for Autumn/Winter
SKU: 6aa891826c8c1901dfa3f6fa
Price: 17.27 EUR
Availability: InStock

Current price

Price €17.27

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3 October

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Description

This high-neck sweater is the perfect addition to your autumn and winter wardrobe. Crafted from soft core spun yarn, it offers a cozy and comfortable fit. Designed with a loose silhouette, it effortlessly combines style and ease of movement. The long sleeves provide extra warmth, making it an ideal choice for cooler days. Whether you're headed to the office or enjoying a casual day out, this sweater promises both comfort and style with its timeless design. Fabric Name: Core spun yarn Pattern: Letters/Numbers/Words Thickness: Medium Version: Loose Collar: Boss Sleeve Length: Long sleeve Sleeve Type: Drop shoulder sleeves Technology: Wool Manufacture country: China Instructions included: No

size: S, Shoulder: 52cm, Bust: 114cm, Length: 63/67cm, Sleeve: 52cm. size: M, Shoulder: 53cm, Bust: 118cm, Length: 64/68cm, Sleeve: 53cm. size: L, Shoulder: 54cm, Bust: 124cm, Length: 65/69cm, Sleeve: 54cm.

materialForFur: core spun yarn sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.