What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Tencel Wool Cashmere One-Shoulder Striped Sweater for Women

Name: Tencel Wool Cashmere One-Shoulder Striped Sweater for Women
SKU: 6aa8a0296c8c1901dfa57e61
Price: 27.07 EUR
Availability: InStock

Current price

Price €27.07

‌

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Free delivery to the United States

20 October

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Description

Elevate your wardrobe with this chic one-shoulder striped sweater for women, crafted from a luxurious blend of Tencel, wool, and cashmere. The sweater features a stylish asymmetrical neckline that adds a modern touch to any ensemble. Designed with long sleeves, it offers both warmth and elegance, making it perfect for cooler days and evening outings. The sophisticated stripe pattern enhances its visual appeal, ensuring you stand out with effortless grace and style. Ideal for both casual and semi-formal occasions, this sweater is a versatile addition to any fashion-forward wardrobe. Gross content: 40%~45% (inclusive) Hair type: Sheep wool Softness: Soft Washing method: Gentle machine wash. Cannot wash or dry at high temperatures. Pilling performance: Level 3 Manufacture country: China Instructions included: No

size: M, Bust: 100cm, Length: 56cm, Shoulder: 37cm, Sleeve: 57cm. size: L, Bust: 104cm, Length: 58cm, Shoulder: 38cm, Sleeve: 58cm.

sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.