What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Slim-Fit 100% Cashmere Turtleneck Sweater - Versatile Autumn/Winter Knitwear

Name: Women's Slim-Fit 100% Cashmere Turtleneck Sweater - Versatile Autumn/Winter Knitwear
SKU: 6aa8aec46c8c1901dfa73d50
Price: 75.93 EUR
Availability: InStock

Current price

Price €75.93

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7 November

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Description

This Women's Slim-Fit 100% Cashmere Turtleneck Sweater is a luxurious addition to your autumn and winter wardrobe. Crafted from pure cashmere, this sweater offers unparalleled softness and warmth. Its solid pattern and long sleeves create a classic, versatile look that can be easily paired with various outfits for different occasions. The turtleneck design offers additional comfort and style, making it a perfect piece for cooler weather. Whether dressing up for a formal event or going for a casual outing, this sweater provides a chic and elegant appearance. Collar: Boss Sleeve Length: Long sleeve Thickness: Medium Popular Elements: Solid Color Technology: Fine knit Main Fabric Composition: Cashmere Main Fabric Content: 95% and above Softness: Soft Applicable Gender: Female Weight: 230 Manufacture country: China Instructions included: No

size: S, Bust: 85cm, Length: 56cm, Sleeve: 56cm, Shoulder: 34cm. size: M, Bust: 90cm, Length: 57cm, Sleeve: 56cm, Shoulder: 35cm. size: L, Bust: 95cm, Length: 58cm, Sleeve: 57cm, Shoulder: 36cm. size: XL, Bust: 100cm, Length: 59cm, Sleeve: 58cm, Shoulder: 37cm. size: XXL, Bust: 102cm, Length: 60cm, Sleeve: 59cm, Shoulder: 38cm.

sleeveLength: long materialForFur: cashmere materialForFur: cashmere

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.