What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Asics

Men's Sneakers ASICS Skyhand OG HAY Blue Blue/Brown/Gum

Name: Men's Sneakers ASICS Skyhand OG HAY Blue Blue/Brown/Gum
SKU: 6acbadc45efeae016931c19c
Price: 227.74 EUR
Availability: InStock

Current price

Price €227.74

‌

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Free delivery to the United States

18 October

Secure checkout & data protection

No-delivery refund

Quality guarantee

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Description

Men's Sneakers ASICS Skyhand OG HAY Blue Blue/Brown/Gum

Brand: ASICS Article Number: 1203A563-400 Colorway: Blue/Brown/Gum Release Date: 1 Aug 2024 Gender: Men's

AUTHENTIC GUARANTEE 100% products are brand new and authentic. - Expert authentication: our authentication team consists of seasoned professionals who previously worked at well-known industry-leading enterprises. - Inspected before shipping: every item is received at our warehouse and carefully examined by our team before it is shipped to you. - Brand new, never worn: we only sell brand-new products. - Exactly what you ordered: we check the style code and size of every item against your order before shipping.

SHIPPING - Ships from our warehouses in Shanghai, Shenzhen and Hong Kong, China. - Tracked delivery: every order ships with a tracking number, which is added to your order once it ships, so you can follow your parcel until it arrives. - Shipping cost depends on your destination and is shown at checkout. - We choose the carrier for your country to get your parcel to you reliably. - Typical delivery time: 7–15 business days to the EU. - Packaging: double-boxed to protect the shoe box for shoes.

SIZING: Sizes are EU sizes. Please measure your foot length and compare it with the size chart below before ordering.

*These are sizing guidelines. Please take your body measurements to determine your most accurate size. Size Chart Size: 38, Foot Length: 24cm Size: 39, Foot Length: 24.5cm Size: 39.5, Foot Length: 25cm Size: 40, Foot Length: 25.25cm Size: 40.5, Foot Length: 25.5cm Size: 41.5, Foot Length: 26cm Size: 42, Foot Length: 26.5cm Size: 42.5, Foot Length: 27cm Size: 43.5, Foot Length: 27.5cm Size: 44, Foot Length: 28cm Size: 44.5, Foot Length: 28.25cm Size: 45, Foot Length: 28.5cm Size: 46, Foot Length: 29cm Size: 47, Foot Length: 30cm Size: 48, Foot Length: 30.5cm

*These are sizing guidelines. Please take your body measurements to determine your most accurate size.

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.