What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Kerastase

Kérastase Portable Detangling Hair Brush, Mini Travel Scalp Massage Comb with Protective Cover

Name: Kérastase Portable Detangling Hair Brush, Mini Travel Scalp Massage Comb with Protective Cover
SKU: 6addc0a72e804801820ec00a
Price: 22.77 EUR
Availability: InStock

Current price

Price €22.77

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1.5/2.5/5L Stand-Up Safety Drink Packaging Bag Pouch Beer Juice Milk Liquid Bag
The Disastrous Life of Saiki K. Saiki K The Disastrous Life Classic Unisex T-Shirt

Free delivery to the United States

30 October

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Material: High-quality plastic + soft flexible bristles Color: Pink Features: ✅ Soft flexible bristles, painlessly smooth tangled hair ✅ Scalp massage function, relieve scalp tension ✅ Matching protective cover, keep bristles clean ✅ Compact size, lightweight, easy to put into bag ✅ Ergonomic shape, comfortable to hold ✅ Suitable for wet & dry hair, long/short hair ✅ Elegant appearance, great daily & travel hair care tool

Package: 1 × Hair Brush with Cover

Note:

1. Manual measurement, slight size deviation exists 2. Due to lighting and screen difference, color may vary slightly

Kaleido Case

4.6

153

reviews

1,000+

purchases

Seller's info and responsibility

About brand authority

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Reviews

Customer

August 3

White

Lovely Dior beauty gift set! Contains mascara, glowing foundation, lip oil and mini Miss Dior perfume. Comes with a soft pink cosmetic pouch to store all cosmetics. Perfect for daily makeup use and gifting to friends.

Customer

August 4

Brown

Lovely Lancôme bundle! Love all the skincare essentials and the pretty eyeshadow palette. The makeup pouch is so cute and handy for travel. Great value for money, will definitely repurchase next holiday season.

Customer

August 4

True to size

White

This white fabric mini bag looks super chic. The metal handle and tassel decoration are very stylish. It comes with a chain strap, can be handheld or worn crossbody, matches all my casual outfits perfectly.

Customer

April 13

Wasn't expecting this oil to be so lightweight. It does a great job cleaning out the pores and my skin feels noticeably softer after a few uses. The 50ml size is super practical for gym or travel.

Customer

August 4

This Bvlgari kids perfume smells so gentle and fresh! Super mild scent, safe enough for little ones. The bottle design is adorable, I love the cute colorful cap. Fast shipping, totally satisfied.

Customer

August 4

Blue

This houndstooth lipstick case is super stylish! It fits my lipstick perfectly, zipper is smooth, the ribbon keychain is a lovely extra detail. Easy to carry in bags to protect lipsticks.

Customer

August 4

White

This cosmetic bag is so exquisite and romantic! Lace bow, pearl decoration and woven handle are super lovely. Good capacity, fine workmanship, ideal for carrying makeup essentials.

Customer

August 4

Red

Cute triangular blush! The dusty rose shade is so soft and flattering on skin. Powder is smooth, easy to apply and blend. Lovely compact design, handy to carry around every day.