What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Mengjia Women's Waist-Cinching Long Down Jacket - Thick, Warm, Over-the-Knee Winter Coat

Name: Mengjia Women's Waist-Cinching Long Down Jacket - Thick, Warm, Over-the-Knee Winter Coat
SKU: 6aedabb81f7e9f0100e44f99
Price: 122.48 EUR
Availability: InStock

Current price

Price €122.48

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9 November

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Description

Introducing the perfect blend of style and warmth, this women's waist-cinching long down jacket is an essential addition to your winter wardrobe. Filled with premium goose down, it ensures superior insulation on even the coldest days. The jacket features a sleek, nylon exterior and a soft nylon fur lining for added comfort. Designed with a hooded neckline and long sleeves, it provides full coverage and protection against the elements. Practical pockets add both functionality and style, offering convenient storage and a chic accent to this over-the-knee winter coat. Ideal for those chilly outings, this jacket promises to keep you cozy and fashionable all season long. Filling: White goose down Down content: 86%~90% Thickness: Extra Thick Fabric name: Nylon Collar: Hooded Clothes length: Long (80cm<length≤100cm) Sleeve Length: Long sleeve Popular elements: Pocket Placket: Zipper Sleeve Type: Regular sleeves Material composition: Polyester (polyester fiber) Filling amount: 450g and above Suitable body types: Slim-type Style: Elegant style Fluff content: 90% and above Function: Ultralight, light, Keep warm Manufacture country: China Instructions included: No

size: 1, Shoulder: 44cm, 1/2 Bust: 46cm, Length: 117cm, Sleeve: 59cm, 1/2 Hem: 85cm. size: 2, Shoulder: 45cm, 1/2 Bust: 48cm, Length: 119cm, Sleeve: 60cm, 1/2 Hem: 87cm. size: 3, Shoulder: 46cm, 1/2 Bust: 50cm, Length: 121cm, Sleeve: 61cm, 1/2 Hem: 89cm. size: 4, Shoulder: 47cm, 1/2 Bust: 52cm, Length: 123cm, Sleeve: 62cm, 1/2 Hem: 91cm.

outerwearFilling: Goose materialForFur: nylon sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.